Reference

Privacy Policy for vabe Account Holders

We collect what we need to run your account, process your bKash, Nagad and Rocket deposits, verify withdrawals, and keep the platform secure. You control your profile data and can request access, corrections or deletion through the account dashboard or support.

Account data protectionPayment detail encryptionWithdrawal verification logsRight to access your dataDeletion requests handled
vabe Privacy Policy for vabe Account Holders
DATA SAFEGUARDS

How We Protect What You Share

Every bKash, Nagad and Rocket transaction passes through encrypted channels so payment details stay private in transit. Account passwords are hashed and never stored in plain text, and two-factor login codes expire after five minutes. We run regular security audits on our database layer and restrict staff access to personal records on a need-to-know basis.

Payment encryption in transit

When you send funds via bKash, Nagad or Rocket the payment data travels over SSL connections and we log only the transaction ID and timestamp, never your wallet PIN or mobile banking credentials.

Cookie usage and tracking

We set session cookies to keep you logged in across pages and a language-preference cookie so you do not have to select English every visit. No third-party ad trackers run on vabe pages.

Withdrawal verification logs

To prevent fraud we store the mobile number and timestamp of every withdrawal request alongside the payment rail you chose, and we check that combination against your registration details before releasing funds.

Data retention and deletion

Transaction records stay on file for two years to meet financial reporting obligations in eligible regions, then we archive or delete them. Session logs purge after ninety days unless a dispute requires us to keep them longer.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what information we hold, correct a mistake in your profile, or request deletion of your account and associated records, contact us through any of the channels below. We aim to respond within seventy-two hours and complete data requests within fourteen days, depending on verification steps and local legal review.

Live chat data requests Open the chat widget in your account dashboard, say you need privacy support, and our team will verify your identity with your registered mobile number before pulling your records or processing a deletion request.
Email privacy team Send your request to the support address listed in your account footer, include your registered mobile number and a brief description of what you need—access, correction or deletion—and we will reply with next steps.
Account dashboard settings Navigate to profile settings, scroll to the privacy section, and you will find buttons to download your data export or submit a deletion request directly without leaving the page.

Common Privacy Questions from Bangladesh Players

We ask for your mobile number, date of birth and preferred currency during signup so we can verify your identity for withdrawals and meet local obligations in eligible regions. Payment rail choices—bKash, Nagad, Rocket—are logged but wallet PINs never reach our servers.

We share transaction IDs and timestamps with game providers for settlement purposes, but your bKash, Nagad or Rocket account numbers stay encrypted and are never sold or passed to advertisers. Only our payment processor sees the routing information needed to complete transfers.

Log into your account dashboard, go to profile settings, scroll to the privacy section and click the download button. We will email you a JSON file containing your registration details, transaction history and session logs within seventy-two hours after verifying your mobile number.

Yes. Submit a deletion request through the privacy section in account settings or contact support via live chat. We will close your account within fourteen days and purge identifiable data, keeping only anonymized transaction totals for legal reporting where required.

We set a session cookie to keep you logged in, a language-preference cookie, and a device-recognition token so returning visitors skip the OTP step. Disabling cookies will log you out after each page load, but you can still browse the lobby without accepting them.

We retain transaction logs and mobile-number verification timestamps for two years to comply with financial reporting obligations in eligible regions. After that window we delete or anonymize the records unless a legal hold applies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.